One of the biggest assets in any veterinary clinic is a certified veterinary practice manager. These professionals help to run an ethical, efficient, and profitable team. They are vital to the success of any practice and have many duties from onboarding and marketing to public relations. Let’s take a deeper look at this key role and how it can help your team excel. 

A certified veterinary practice manager is someone with the training and knowledge needed to run a successful clinic. Their certification requires strong management skills and dedication to veterinary medicine.

Certified practice managers have passed an exam that tests their skills against strict standards. Testing is overseen by the Veterinary Hospital Managers Association, and requires regular exams to renew. This ensures that practice managers stay on top of important changes in the profession. 

Understanding how this major role can help your clinic means knowing the typical functions of the job. The best fit for this position is skilled with both people and processes. Veterinary practice management involves a range of tasks like working with customers, human resources, fiscal management, and marketing. Below is a sample of some of the duties often found in these job descriptions. 



• Resolves client concerns not addressed by staff 
• Oversees creation and updates to policies, procedures, and job descriptions 
• Maintains personnel files 
• Reviews financial statements for key performance indicators 
• Makes suggestions to operations and staff members 
• Oversees inventory control systems 
• Sets goals for practice growth 
• Conducts public relations campaigns to increase visibility and clientele 

We know that your clinic is busy. Recent challenges have led to a major shortage in the veterinary industry. You may need to add more expertise to help manage your practice. Also, you may not have the time to engage in a drawn-out job search. 

This is where we come into the picture! Our goal is to support your team by sifting through resumes and conducting interviews. That way, your practice can spend time focusing on the needs of your patients. 

Our process begins with a simple consultation call. This allows us to understand your needs and how we can help you. Our team will ask key questions and listen to your unique goals. The more we know about your clinic, the better! 

After our chat, we keep things simple and hassle-free. You complete a clinic questionnaire that helps us market the position to applicants and find the best fit. Then, we start looking for the ideal person for your practice. We handle the full recruitment process, searching until we find the best overall fit for your team. 

The final decision is up to you, though. We’re happy to take care of hiring from start to finish and select a candidate for you. If you’d rather make the choice yourself, we’ll provide you with a shortlist of our top picks to add to your team. 

We know the veterinary world can be fast-paced and hectic. Our team values your time, which is why we work to connect you with highly qualified staff. Feel free to contact us if you’re looking to add a new practice manager to your team. If you have questions about our process, we'd love to hear from you! We look forward to helping your practice so it can thrive both now and in the future.